Privacy Policy

Who we are

This website is operated by Obsidian Minerals, Plot No. 42, Ground Floor, Kardej Village, Aaryanagar, Bhavnagar, Gujarat 364060, India ("we", "us"). This policy explains how we handle personal information when you visit obsidianminerals.com or contact us.

Information we collect

Information you give us: when you submit an inquiry or quote request we collect your name, business email, company, country, phone number (optional), the products you are interested in and any details you include in your message.

Information collected automatically: like most websites we receive technical data such as IP address, browser type, pages visited and the advertisement or link that brought you to the site (for example, Google Ads click identifiers and campaign parameters).

How we use information

We use inquiry information to respond to you, prepare quotations, send samples and documents, and manage our business relationship. We use technical and advertising data to keep the site secure, understand which pages and campaigns are useful, and measure the effectiveness of our advertising. We do not sell personal information.

Cookies and advertising

We use Google Ads (gtag.js) to measure conversions such as completed inquiry forms. Google may set cookies or use similar technologies for this purpose. Visitors in the European Economic Area, the United Kingdom and Switzerland are asked for consent before advertising and analytics storage is enabled; elsewhere, you can decline through the cookie notice. You can also manage Google ad personalisation at adssettings.google.com and block cookies in your browser settings.

Spam protection and form processing

Our forms are delivered by Web3Forms and protected by hCaptcha, which may process device and interaction data to distinguish humans from automated software. These providers act on our behalf and under their own privacy terms.

Sharing

We share information only with service providers that help us operate the website and our business (such as form delivery, email and hosting providers) and with logistics partners strictly where needed to fulfil your request, or where required by law.

Retention and security

We keep inquiry information for as long as needed to respond and to maintain our business records, and use reasonable technical and organisational measures to protect it. No method of transmission over the internet is completely secure.

Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, object to or restrict certain processing, and withdraw consent. To make a request, please write to us through our contact page, or by post to our corporate office: Office No. A211, Opp. BMC, Bhavnagar, Gujarat, India.

Changes

We may update this policy from time to time. The date at the top of this page shows when it was last revised.